Common problems with Fitbit Inspire 2 | How to fix them

The Fitbit Inspire 2 is a popular fitness tracker many people use to monitor their activity and health. However, like any other electronic device, it is not immune to problems.

The most common problems with the Fitbit Inspire 2 include the inability to sync data, heart rate monitor issues, and charging problems.

If you are experiencing any of these problems, there are some things you can try to fix them. For example, if you are having trouble syncing your data, you can try restarting your device or resetting it. And if you are experiencing problems with the heart rate monitor, you can try calibrating it.

Now let’s see all the common problems with Fitbit Inspire 2 and give you detailed solutions.

Common problems with Fitbit Inspire 2

Fitbit not syncing

This is one of the most annoying problems you may encounter with any fitness tracking device. You just bought the gadget, everything seems perfect, you’re wearing it all day, and suddenly your data is not being transferred to your phone or computer.

The first thing you should do is check the Bluetooth connection. Ensure it is turned ON and connected to your device. Also, try removing and re-adding the Fitbit device from your account.

If that doesn’t work, force stop the application, re-enable it, and try again. The last resort is to restart your device and try syncing again.

Problems with heart rate monitor

The second common problem people have is with the heart rate monitor. To solve this problem, clean the sensor and ensure there is no dirt or debris.

If that doesn’t work, try calibrating the heart rate sensor. To do this, go to the Fitbit app, tap the Inspire 2 device icon > Heart Rate > and follow the on-screen instructions.

Also, ensure the Fitbit device is not too tight or loose on your wrist – this could impede the device’s proper functioning. And finally, check that you’re not sweating after a workout or in a hot environment, as this can also affect the heart rate sensor.

Charging problems

Another common problem with the Fitbit Inspire 2 is charging issues. If you’re having trouble charging your device, use the proper charging cable. Also, check that there is no build-up of dirt and debris. If there is, clean it off with a soft cloth.

You may also experience problems charging your Fitbit if the pins are not properly aligned with your charging cable. To fix this, unplug the charging cable and plug it back in again, ensuring the pins are correctly aligned.

And finally, if everything fails, try restarting your device to see if that solves the problem.

Notification issues

Notification issues are also among the most common problems with Fitbit smartwatch models. People have reported not receiving notifications from their phones or being unable to see them on the device.

The first thing you should do is go to the Fitbit app and check the notification settings. Ensure all the apps you want to receive notifications from are turned on.

To turn on the notifications, open your Fitbit app, tap your profile and device, and select Notifications. You will see the option to toggle notifications on/off.

Another possible fix is to check that there is no other Bluetooth device connected to your smartphone, which could interfere with the notification settings.

Also, keep a healthy distance between your smartphone and the Fitbit device. You will have delayed or missed notifications if both devices are more than 20 feet apart.

And finally, check that ‘Do Not Disturb’ is not active. Scroll to your device settings, locate the setting and turn it off.

Band issues

Band issues are also among the most common problems with Fitbit Inspire 2. People have reported that the band is too loose or tight, uncomfortable, causes skin irritation, or breaks.

Adjust the band, so it fits your wrist perfectly – not too tight and not too loose. If the band breaks, you can request repairs from Fitbit, provided you’re eligible for the one-year warranty.

Also, you can get a full refund within 45 days of purchase if you find that your Fitbit device or band isn’t what you want.

Remember, you do not have to replace the whole device if your issue is with the band. You can get replacement bands on Fitbit’s website or Amazon.

And for skin irritation, avoid wearing the device for an extended time. Don’t wait till you notice any redness or skin irritation; take the device off and give your wrist a break after prolonged use.

You can also switch wrists for your device and consider getting a more comfortable and tender band on your skin.

Battery issues

Fitbit devices have commendable battery reviews, but poor handling or settings could lead to faster battery drainage.

If your battery loses charge quickly, you may have activated some setting(s) that drain power, and you should disable them.

For instance, a bright screen display setting can be power-intensive, so you may want to adjust your screen timeout setting and brightness.

Also, consider disabling features like the always-on display, call and text notifications, and quick view. You can find these settings in your Fitbit app under the device settings tab.

The battery could be the culprit if you have turned off all battery-draining features with no noticeable changes. Try restarting your device or plugging it into the charger for a few minutes.

If the problem persists, you may have to replace your battery. You can buy a replacement battery on Fitbit’s website or Amazon.

Button malfunction

The physical and touchscreen buttons allow you to interact with the device and control its various features. It can be frustrating if the buttons aren’t working as they should.

First, check that the water lock feature isn’t causing your button issues. You can’t operate your Fitbit Inspire 2 device when the water lock is enabled.

Check for the water lock icon at the top of your device’s screen. If it’s present, that means the water lock is on, and you need to disable it before you can use the buttons again.

To do this, slowly double-tap the screen. If the problem is not water lock, restart the device. Or contact Fitbit if the problem persists.


These are some of the most common problems with the Fitbit Inspire 2 device. Try the solutions listed here to get your device up and running again. And if the problem persists, don’t hesitate to contact Fitbit for assistance.

Jude Uchella

Jude Uchella is a passionate research writer whose work has been published on many reputable platforms, including MSN, Wealth of Geeks, and more! He prioritizes research, writes comprehensively, and only shares factual and helpful content. He is a reader’s delight!

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